SellTrac Terms and Conditions
Effective Date: April 21, 2026
Welcome to SellTrac. These Terms and Conditions ("Terms") govern your use of the SellTrac application and website (the "Service"). By creating an account, you agree to be bound by these Terms.
1. Description of Service
SellTrac is a business management platform designed for online sellers. Services include, but are not limited to:
Inventory and material weight calculation tools.
Automated invoicing and social media data parsing.
Integration with third-party payment gateways (Stripe, PayPal, Square).
Shipping label generation and reporting.
2. User Accounts and Subscriptions
Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials.
Subscription Tiers: Access to certain features is restricted based on your selected subscription plan.
Billing: Subscriptions are billed in advance on a recurring basis. Failure to pay may result in account suspension.
Cancellation: You may cancel your subscription at any time via the account settings. Access will continue until the end of the current billing cycle.
3. Payments and Third-Party Gateways
Role of SellTrac: SellTrac provides the technical integration to connect your account to payment processors (Stripe, PayPal, Square). SellTrac is not a bank or a payment processor. SellTrac does not save or share any sensitive personal information.
Merchant Responsibility: You are the Merchant of Record for your sales. You are responsible for all disputes, chargebacks, and compliance with the terms of your chosen payment gateway.
Fees: SellTrac is not responsible for transaction fees charged by third-party processors.
4. Shipping and Labels
SellTrac facilitates the purchase of shipping labels through third-party carriers. You are responsible for providing accurate weight, dimensions, and customs information.
Any claims for lost or damaged packages must be filed directly with the shipping carrier.
5. Refund Policy
Software Subscriptions: Due to the digital nature of the service, SellTrac generally does not offer refunds for monthly subscriptions unless required by law.
Dispute Window: If you believe you were billed in error, you must contact us within 30 days of the transaction.
6. Intellectual Property
The software, branding, and proprietary tools (including the social media parsing logic and weight calculation algorithms) remain the exclusive property of SellTrac.
You retain all rights to the data you upload (customer lists, product images).
7. Limitation of Liability
SellTrac shall not be liable for any indirect, incidental, or consequential damages resulting from the use of the service, including but not limited to loss of revenue due to payment gateway downtime or shipping delays.
8. Termination
We reserve the right to terminate or suspend access to our Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the platform.
9. Contact Information
For questions regarding these Terms, please contact:
Email: [email protected]
Website: www.selltrac.com
Clara
This platform is a lifesaver. The ability to create invoices quickly is a huge benefit, and the shipping features are absolutely amazing—they’ve completely changed how we handle logistics. The system is easy to use, and it’s genuinely cost-effective for our business. We’ve found that managing everything from sales to delivery is now a breeze, saving us both time and money.
